FAQ:
1.Q: What's your MOQ of power tools?
A: Our MOQ is 20 units per model for ROYCE brand.
2.Q: What's your payment terms?
A: We could accept L/C sight, T/T and Paypal.
3.Q: Can I get free samples of power tools and accessories?
A: Yes, we could provide free samples and deliver with freight collected.
4.Q:Can I use my own logo and design on products?
A: YES, OEM is welcomed.
5.How long is the delivery time?
A:2-7 days for the sample order.
B:20-30 days for LCL or FCL order.
6. Q: Can I get some samples?
A: We are honored to offer you samples for quality check.
7. Q: What’s the delivery time?
A: It usually takes about 45 days to produce an order from MOQ to 20FT container. But the exact delivery time might be different for different orders or at different time.
8. Q: How does your factory do regarding quality control?
A: Quality is priority. People always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
9.Q:Can I purchase products which are not shown on the website?
A: Yes. Please send us your detailed requirements and we will try to help with your specific needs.
10.Q:How can I place an order?
A: You can contact us by email (see contact page).
11.Q:Where do you loading the goods?
A:Shanghai or Ningbo or Qingdao port etc.
12.Q:How to pay us ?
A:You can pay by Paypal, L/C T/T.
13.Q:What is the type of our transportation ?
A:As your requirements , By ship or by air.
14.Q:Can we offer the customers product sample?
A:Yes ,after receiving your inquiry , we will arrange to send the sample within 3 days.
15.Q:Can we also offer the service with OEM and ODM ?
A:Yes, We can offer OEM/ODM service , please send us your brand information and specification.
16.Q:How long is the warranty of our products ?
A:Generally , about 1 year . During the warranty period we can offer you free